I finally got a hold of the appropriate authorities dealing with the Dinner and things have hopefully been resolved. I explained to them that they couldn't do anymore than apologize, but they HAD to make it to where this would never happen again, to me or anyone else. I believe I got my point across and I know that all parties involved felt like asshats about it. And they should have. They had the information there and chose not to cross check lists and double check into it. And yes, these were people that would not be affected by HIPA.
So one problem down, always another to go. Similac seems to think that I am a most valued customer and has put me into their "Gold Moms" program with tons of mailings.... yay fun. I am starting to think that the mailbox may be my worst enemy yet.
1 comment:
Glad to hear that at least you might be able to help save another set of grieving parents from this terrible mistake.
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